Our services

Our services

Each year we supply more than 220 billion litres of water to South Australians via our extensive and largely hidden pipes deep underground across our cities, suburbs and towns.

Every day we’re providing essential services and as one of the most efficient water utilities in Australia, we are continually improving the way we do this to achieve our vision of world class water services for a better life. With the aim of keeping prices as low and stable as possible for our customers, we strive to make smart, long-term investments, the best use of new technologies, and to deliver on our commitment to efficiency.

We remain focused on meeting our legal and regulatory responsibilities as well as what is most important to our customers.

Of all Australian water utilities, we have the longest water mains supply network at more than 27,000 kilometres. In addition, we manage nearly 9,000 kilometres of sewerage mains and the longest recycled water network in the country, at more than 370 kilometres.

  • Major faults

  • Underway

  • Murray St
  • Tanunda
  • 29/03/2020
  • Water Supply On
  • 29/03/2020 06:00 PM - We are attending to an incident in Tanunda with no interruption to the water supply. The safety of our crews and customers comes first, and we always aim to minimise inconvenience by restoring services as quickly as we can. Reference Number WO: 07397591.
  • See all major faults

  • Scheduled works

  • Underway
  • Seaview Rd
  • Kingscote
  • 30/03/2020
  • Temporary Supply Interruption
  • Estimated start time and water supply off: 31/03/2020 09:00 AM
    Estimated restore time and water supply back on: 31/03/2020 03:00 PM

    We’re improving your services and undertaking maintenance work in Kingscote. Sometimes our crews need to temporarily interrupt the water supply to our customers and/or manage traffic while they are working. Temporary traffic management may remain in place until reinstatement of the impacted road is complete. We always aim to minimise inconvenience by restoring services as safely and quickly as we can.

  • See all scheduled works