Sustainable Development Goals

Sustainable Development Goals

As the providers of essential water and sewerage services to 1.7 million South Australians, our core business aligns

with the UN Sustainable Development Goal number 6, clean water and sanitation. In addition, a number of

activities undertaken in 2018-19 support additional Sustainable Development Goals, as outlined below.

Action

Sustainable Development Goals

More information

Water infrastructure upgrades in the Anangu Pitjantjatjara Yankunytjatjara (APY) Lands to improve the safety and reliability of drinking water to the local communities.

7, 10

Getting the basics right every time

Building an understanding of the challenges and experiences of customers living with a disability to help us better plan, and tailor products, services and communication.

10

Working together

Through our Customer Assist Program we work together with customers who are experiencing financial difficulties to agree a bill payment plan and help them return to paying bills quarterly.

10

Working together

An expanded network of free drinking water fountains across the state, providing more options for South Australians and visitors to build a healthy habit and refill reusable drink bottles or stop for a drink of tap water.

11

Working together

Our community and education program provided opportunities for students and community to learn about the importance of water as a resource and how we can all contribute to sustainable water use and management.

4, 12

Working together

Through our Community Partnerships Program, we supported 17 grass-roots not-for-profit organisations deliver programs in their local communities including:

  • Uniting Country SA’s Itchy Emu Clinic in Port   Augusta providing free head lice treatment for local children, tackling the   problem of nits through a chemical-free treatment and a fun educational   program.
  • A 27,000 litre rainwater tank and guttering   for a water harvesting project at the Elliston Community Sports Centre to   ensure the facilities can support a more sustainable water future.
  • Can:Do 4Kids providing a safe and inclusive   environment for children with sensory needs to improve their aquatic skills.
  • Supporting a group of West Croydon residents   to green the space along the trainline on Day Terrace with two new water   connections.

3, 4, 10, 11, 12, 17

Working together

In partnership with the University of Adelaide, supporting career and development opportunities for women in the fields of Science, Technology, Engineering and Mathematics.

4, 5

Working together

Through our Smart Water Schools program, which is linked to the Australian Curriculum, students have access to a secure portal to gather, analyse and act on real-time information collected from loggers attached to their school’s smart water meter.

4

Working together

Recycled water supply in the Adelaide Hills is providing great economic and environmental value, while ensuring security of supply and underpinning local business growth.

9

Working together

Our stretch Reconciliation Action Plan 2017-20 guides our reconciliation actions. Outcomes in 2018-19 include:

  • education and training programs
  • upgrading infrastructure
  • greening the Amata oval
  • Reconciliation Week activities
  • dual naming of sites
  • community art projects
  • capturing and sharing stories
  • displaying the Aboriginal and Torres Strait   Island flags
  • conceiving and hosting an Aboriginal Business   Forum.

4, 10, 11, 17

Leading the way

To create a zero cost energy future, we will install 154 megawatts of solar generation and 34 megawatt hours of storage across up to 70 of our sites. With an energy bill of $83 million in 2018-19, this investment in more than 500,000 solar panels is expected to deliver a return on investment in six years with the view to reducing our costs and keeping water services charges as low and stable as possible for our customers.

7, 17

Leading the way

Our world-leading climate change research has successfully demonstrated an ability to monitor and reduce nitrous oxide emissions by 30 per cent from Bolivar Wastewater Treatment Plant. Setting a benchmark for treatment plants around the world, the research has informed the United Nations’ greenhouse gas guidelines.

9, 13

Leading the way

Using water in different ways can increase the use of spaces and liveability during our hot summers and is an important way we are working to create a better life for South Australians. ‘Cool zones’ created with water misters were popular with spectators at events such as the Tour Down Under and aerial adventurers at TreeClimb.

11

Leading the way

A refreshed Inclusion and Diversity Plan was prepared to ensure alignment with our organisational vision and strategy. It has four focus areas:

  1. women in SA Water
  2. Aboriginal and Torres Strait Islander   employment and retention
  3. flexible and inclusive workforce
  4. emerging workforce.

5, 8, 10

Capable and committed team

  • Major faults

  • Underway

  • Murray St
  • Tanunda
  • 29/03/2020
  • Water Supply On
  • 29/03/2020 06:00 PM - We are attending to an incident in Tanunda with no interruption to the water supply. The safety of our crews and customers comes first, and we always aim to minimise inconvenience by restoring services as quickly as we can. Reference Number WO: 07397591.
  • See all major faults

  • Scheduled works

  • Underway
  • Seaview Rd
  • Kingscote
  • 30/03/2020
  • Temporary Supply Interruption
  • Estimated start time and water supply off: 31/03/2020 09:00 AM
    Estimated restore time and water supply back on: 31/03/2020 03:00 PM

    We’re improving your services and undertaking maintenance work in Kingscote. Sometimes our crews need to temporarily interrupt the water supply to our customers and/or manage traffic while they are working. Temporary traffic management may remain in place until reinstatement of the impacted road is complete. We always aim to minimise inconvenience by restoring services as safely and quickly as we can.


  • See all scheduled works