As the providers of essential water and sewerage services to 1.7 million South Australians, our core business aligns
with the UN Sustainable Development Goal number 6, clean water and sanitation. In addition, a number of
activities undertaken in 2018-19 support additional Sustainable Development Goals, as outlined below.
Sustainable Development Goals
Water infrastructure upgrades in the Anangu Pitjantjatjara Yankunytjatjara (APY) Lands to improve the safety and reliability of drinking water to the local communities.
Building an understanding of the challenges and experiences of customers living with a disability to help us better plan, and tailor products, services and communication.
Through our Customer Assist Program we work together with customers who are experiencing financial difficulties to agree a bill payment plan and help them return to paying bills quarterly.
An expanded network of free drinking water fountains across the state, providing more options for South Australians and visitors to build a healthy habit and refill reusable drink bottles or stop for a drink of tap water.
Our community and education program provided opportunities for students and community to learn about the importance of water as a resource and how we can all contribute to sustainable water use and management.
Through our Community Partnerships Program, we supported 17 grass-roots not-for-profit organisations deliver programs in their local communities including:
3, 4, 10, 11, 12, 17
In partnership with the University of Adelaide, supporting career and development opportunities for women in the fields of Science, Technology, Engineering and Mathematics.
Through our Smart Water Schools program, which is linked to the Australian Curriculum, students have access to a secure portal to gather, analyse and act on real-time information collected from loggers attached to their school’s smart water meter.
Recycled water supply in the Adelaide Hills is providing great economic and environmental value, while ensuring security of supply and underpinning local business growth.
Our stretch Reconciliation Action Plan 2017-20 guides our reconciliation actions. Outcomes in 2018-19 include:
4, 10, 11, 17
To create a zero cost energy future, we will install 154 megawatts of solar generation and 34 megawatt hours of storage across up to 70 of our sites. With an energy bill of $83 million in 2018-19, this investment in more than 500,000 solar panels is expected to deliver a return on investment in six years with the view to reducing our costs and keeping water services charges as low and stable as possible for our customers.
Our world-leading climate change research has successfully demonstrated an ability to monitor and reduce nitrous oxide emissions by 30 per cent from Bolivar Wastewater Treatment Plant. Setting a benchmark for treatment plants around the world, the research has informed the United Nations’ greenhouse gas guidelines.
Using water in different ways can increase the use of spaces and liveability during our hot summers and is an important way we are working to create a better life for South Australians. ‘Cool zones’ created with water misters were popular with spectators at events such as the Tour Down Under and aerial adventurers at TreeClimb.
A refreshed Inclusion and Diversity Plan was prepared to ensure alignment with our organisational vision and strategy. It has four focus areas:
5, 8, 10