Our structure

Our structure

The General Managers at SA Water make up our Senior Leadership Team. They report directly to the Chief Executive.

David RyanChief Executive
David Ryan

David joined SA Water in 2019 as our Chief Executive, leading one of Australia’s largest integrated water utilities, serving more than 1.7 million customers across urban, regional and remote areas.

David is a dynamic water industry leader, known for shaping contemporary organisational culture to deliver water services oriented around the continual improvement of customer experience.

By championing key values fostered through his background in regional Australia, such as sustainability, diversity and customer-centricity, David works to ensure water services help build and enhance communities and enable economic development.

Prior to joining SA Water, David was Managing Director of Melbourne’s City West Water, and held executive roles at bulk water company Melbourne Water in operations and capital delivery, waterway management and customer solutions.

General Manager Kerry RowlandsGeneral Manager, Customer and Commercial / People and Safety
Kerry Rowlands

Kerry joined SA Water in 2004 and worked across many parts of the business ahead of being appointed to lead the delivery of services to our customers in July 2013. In the role of General Manager, Customer Delivery, Kerry has responsibility for water and sewerage service connections, metering and customer billing, customer account and service enquiries, as well as management of service continuity and restoration.

With a commitment to delivering service excellence, Kerry continues to champion customer centred design and digitisation for customer benefit. She is a graduate of the Australian Institute of Company Directors and a member of the Water Services Association of Australia’s Customer, Community and Leadership Board Committee.

As a member of our senior leadership team Kerry draws on her formal qualifications in business and commerce as well as more than 20 years’ experience gained from senior commercial, customer interfacing positions with organisations including Kimberly Clark Australia and Faulding Pharmaceutical.

General Manager Amanda LewryGeneral Manager, Sustainable Infrastructure
Amanda Lewry

Amanda joined SA Water in June 2020, bringing more than 27 years’ experience in leading and managing diverse teams.

She has worked across multiple industries including water, mining, oil and gas, electricity generation, defence, transport and local government. Amanda brings a deep understanding of the water sector drawn from more than a decade of leading asset, operations and delivery teams in the industry.

Amanda is committed to maximising value for customers and community through innovation and the optimised management of the SA Water’s infrastructure assets.

Having worked across every stage of the asset lifecycle, she has a track-record of successfully developing and implementing innovative corporate and business strategies with high visibility and scrutiny of outcomes. Amanda is well versed in international and Australian asset management practices and joined us from GHD where she managed asset management practice across Australia and Asia Pacific.

Amanda has qualifications in engineering, business and technology, and is a graduate of the Australian Institute of Company Directors.

Anna Jackson HeadshotGeneral Manager, Strategy, Engagement and Innovation
Anna Jackson

Appointed General Manager in 2017, Anna leads the teams responsible for water and wastewater quality, water security and environmental sustainability, engaging and communicating with customers and the communities, and transforming social and economic insights into business strategy to improve customer experience.

With more than 25 years of experience in both Australia and internationally in corporate and government sectors, Anna brings to the executive team her background in market and business development, community engagement and journalism, with her passion for broad access to safe and reliable water and sanitation services.

Anna is a member of the Water Services Association of Australia Customer and Community Network as well as the Australian Water Partnership Advisory Committee, and is the Deputy Chair of the Australian Water Association’s 2021 Ozwater Committee. She is also a graduate of the Australian Institute of Company Directors and holds formal qualifications in journalism.

Prior to joining our senior leadership team, Anna was General Manager for Business Development, Asia Pacific with Coffey International Development and prior to that Group Markets and Communications Director, oversighting US, UK and Asia Pacific operations. She has previously worked for Raytheon Australia, the Australian Bureau of Statistics, and the Australian Broadcasting Corporation.

General Manager, Operations
Rob Dowling

Jacqueline GuerinGeneral Manager, Business Services
Jacqueline Guerin

Jacqueline joined us in June 2020 leading the Business Services Team with responsibility for finance, information technology, pricing, supply chain, and data performance.

With more than 30 years’ experience in senior financial roles in leading industries including professional services, manufacturing, infrastructure and defence, she brings strong analytical, strategic and commercial skills and knowledge.

As a passionate advocate for change within an empowered organisational culture, Jacqueline has a successful track record in developing and implementing efficient and effective business processes, and identifying and implementing continuous improvement and innovation initiatives.

Jacqueline has qualifications in commerce, economics and business administration, is a Fellow of the Institute of Chartered Accountants, Graduate of the Australian Institute of Company Directors and an Alumni of the Governor’s Leadership Foundation. Before joining SA Water, Jacqui was Finance Director for TRILITY Group and she has previously worked for KPMG, GH Michell & Sons and Detmold Packaging.

  • Major faults

  • Underway

  • Polkinghorns Rd
  • Arthurton
  • 18/06/2020
  • Water Supply On
  • 18/06/2020 03:05 PM - We are attending to an incident in Arthurton with no interruption to the water supply. The safety of our crews and customers comes first, and we always aim to minimise inconvenience by restoring services as quickly as we can. Reference Number WO: 07505663.
  • See all major faults

  • Scheduled works

  • Underway
  • First St
  • Adelaide
  • 28/02/2021
  • Temporary Supply Interruption
  • Estimated start time and water supply off: 01/03/2021 06:00 AM
    Estimated restore time and water supply back on: 01/03/2021 08:00 AM

    We’re improving your services and undertaking maintenance work in Adelaide. Sometimes our crews need to temporarily interrupt the water supply to our customers and/or manage traffic while they are working. Temporary traffic management may remain in place until reinstatement of the impacted road is complete. We always aim to minimise inconvenience by restoring services as safely and quickly as we can.

  • See all scheduled works