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To report an urgent fault please use the chat option to below, and on the ‘Contact Us’ page to instant message with one of our team.

Policies

Policies

SA Water has a number of policies that align our business to our strategic goals. Below are three that are important for you to read.

Privacy Policy

This policy applies to all information we gather, store, disclose and use. Click here to read the privacy policy.

Sponsorship Policy

This policy shapes how we assess and approve sponsorship applications. It also covers sponsorships we do not provide. Read more here.

Environment Policy

This policy gives our people clear boundaries and guiding principles on how we provide environmental outcomes that our customers value to achieve our vision of world class water services for a better life. Click here to read the Environment Policy.

Other policies

Other policies available on this website are:

If you would like another policy not listed here please contact us.

  • Major faults

  • Reported

  • Grand Junction Rd
  • Northfield
  • 02/04/2020
  • Water Supply Interrupted
  • Last Updated: 02/04/2020 08:17 AM - We are on site in Northfield and the nearby water supply may be unavailable until 02/04/2020 01:00 PM. Sometimes our crews need to temporarily interrupt the water supply to our customers and/or manage traffic while they are working. We always aim to minimise inconvenience by restoring supply as safely and quickly as we can. Reference Number WO: 07403027.
  • See all major faults

  • Scheduled works

  • Underway
  • Ashbrook Av
  • Payneham
  • 02/04/2020
  • Temporary Supply Interruption
  • Estimated start time and water supply off: 03/04/2020 09:00 AM
    Estimated restore time and water supply back on: 03/04/2020 06:00 PM

    We’re improving your services and undertaking maintenance work in Payneham. Sometimes our crews need to temporarily interrupt the water supply to our customers and/or manage traffic while they are working. Temporary traffic management may remain in place until reinstatement of the impacted road is complete. We always aim to minimise inconvenience by restoring services as safely and quickly as we can.


  • See all scheduled works