Customer Service Performance

Customer Service Performance

We are committed to providing every customer with a great experience. See how we are tracking for customer service and experience delivery below.

  • Major faults

  • Reported

  • Alexander St
  • Elizabeth Park
  • 19/01/2020
  • Water Supply Interrupted
  • Last Updated: 19/01/2020 01:34 PM - We are on site in Elizabeth Park and the nearby water supply may be unavailable until 19/01/2020 07:55 PM. Sometimes our crews need to temporarily interrupt the water supply to our customers and/or manage traffic while they are working. We always aim to minimise inconvenience by restoring supply as safely and quickly as we can. Reference Number WO: 07304105.
  • See all major faults

  • Scheduled works

  • Underway
  • Skewes St
  • Davoren Park
  • 19/01/2020
  • Temporary Supply Interruption
  • Estimated start time and water supply off: 20/01/2020 09:00 AM
    Estimated restore time and water supply back on: 21/01/2020 12:00 AM

    We’re improving your services and undertaking maintenance work in Davoren Park. Sometimes our crews need to temporarily interrupt the water supply to our customers and/or manage traffic while they are working. Temporary traffic management may remain in place until reinstatement of the impacted road is complete. We always aim to minimise inconvenience by restoring services as safely and quickly as we can.


  • See all scheduled works