Connection fees
Connection fees
To connect to our network you’ll need to pay a fee. The fee for a standard connection is determined by the type and size of the water, sewerage or fire service you request. You can nominate the size of service you would like on your application form or we can advise you of the most suitable size.
If difficult construction conditions exist (such as existing services are within the construction path, underground water, rock or tree roots, or requirements for traffic management), the connection will be deemed non-standard and you will be required to pay additional construction costs. This will be outlined in a fixed quotation provided in our offer to connect. Any financial quote provided will be valid for 60 calendar days from the date of issue.
This cost estimate is a desktop analysis only, and subject to a site visit once a connection application is submitted.
Extension and capacity upgrade charges
If an extension or capacity upgrade is required to service your property, we will explain this process to you and:
- Contact you before progressing your application to advise a capacity upgrade or extension is required.
- Charge you an application fee to undertake investigations and designs for the extension and/or capacity upgrade, to provide you with an estimate.
- Provide you with an estimate for the cost of the work.
If you choose to proceed we will send you an invoice for both the connection and capacity upgrades and/or extension.
Having received your full payment, we will complete the work to enable your connection.
Water and recycled water connections
Size | Connection | Meter | Connection with Meter |
20 mm connection up to 12 m** | $2,483.00 | $273.00 | $2,756.00 |
20 mm connection, per metre rate more than 12 m up to 25 m** | $131.00 | ||
25 mm connection up to 12 m** | $2,626.00 | $454.00 | $3,080.00 |
25mm connection, per metre rate more than 12 m up to 25 m** | $131.00 | ||
40mm connection up to 12 m** | $3,331.00 | $837.00 | $4,168.00 |
40mm connection, per metre rate more than 12 m up to 25 m** | $159.00 | ||
50mm connection up to 12 m** | $3,659.00 | $1,978.00 | $5,637.00 |
50mm connection, per metre rate more than 12 m up to 25 m** | $203.00 | ||
Larger than 50 mm connection | Estimated cost to deliver service | ||
Permanent overhead standpipe and meter | Estimated cost to deliver service | ||
** Charge is for standard connections only. Please refer to the [Connections Policy] for non-standard connections. All 40mm and 50 mm recycled water connections are estimated.
Manifold connections
Manifold connections (provision of multiple water meters to strata/community title developments using a manifold connection). These fees do not include the connection cost. | |
20 mm meter on 1-4 or 1-12 meter manifold (residential) | $379.00 per water meter |
25 mm on 1-5 meter manifold (commercial/industrial) | $579.00 per water meter |
Provide and install metal underground box to cover water meter
Underground box for 20 mm meter | $721.00 |
Underground box for 25 – 50 mm meter | $1,994.00 |
Alter connections (relocate, raise/lower, shorten/lengthen)
Alter 20 mm or 25 mm connection (up to 0.5 m) | $713.00 |
Alter 20 mm or 25 mm connection (more than 0.5 m and up to 2.0 m) | $737.00 |
Alter 20 mm or 25 mm connection (more than 2.0 m and up to 4.0 m) | $1,025.00 |
Alter connections (raise / lower, shorten / lengthen)***
Alter 32 mm - 50 mm meter (up to 0.5 m) | $1,209.00 |
Alter 32 mm - 50 mm connection (more than 0.5 m and up to 2.0 m) | $1,261.00 |
Alter 32 mm or 50 mm connection (more than 2.0 m and up to 4.0 m) | $1,369.00 |
Alter larger than 50 mm connection | Estimated cost to deliver service |
Alter connections into a box (relocate, raise / lower, shorten / lengthen)
Alter 20 mm connection into box (up to 0.5 m) | $1,394.00 |
Alter 20 mm connection into box (more than 0.5 m and up to 2.0 m) | $1,431.00 |
Alter 20 mm connection into box (more than 2.0 m and up to 4.0 m) | $1,642.00 |
Alter 25 mm connection into box (up to 0.5 m) | $2,022.00 |
Alter 25 mm connection into box (more than 0.5 m and up to 2.0 m) | $2,078.00 |
Alter 25 mm connection into box (more than 2.0 m and up to 4.0 m) | $2,550.00 |
For Alter 32 mm – 50 mm connection into box, refer to Alter fee and underground box fee
Water relocations
| Relocate a 20mm unmetered water connection four metres or less and installation of a meter (Alter fee + Water meter activation fee) | |
Up to 0.5 m | $843.00 |
More than 0.5 m and up to 2 m | $867.00 |
More than 2 m and up to 4 m | $1,155.00 |
| Relocate a 25mm unmetered water connection four metres or less and installation of a water meter (Alter fee + Water meter fee) | |
Up to 0.5 m | $1,167.00 |
More than 0.5 m and up to 2 m | $1,191.00 |
More than 2 m and up to 4 m | $1,479.00 |
Relocate a 20mm or 25mm unmetered connection more than four metres and installation of a water meter (Metered Connection fee + Disconnection fee) | |
20 mm meter, under 12 m | $3,495.00 |
25 mm meter, under 12 m | $3,819.00 |
| Per metre rate more than 12 m up to 25 m | $131.00 |
Relocate a 20mm or 25mm metered connection more than four metres and installation of a water meter (Connection fee + disconnection fee) | |
20 mm meter, under 12 m | $3,495.00 |
25 mm meter, under 12 m | $3,819.00 |
| Per metre rate more than 12 m up to 25 m | $131.00 |
Relocate a 40mm or 50mm metered water connection any distance (Connection fee + disconnection fee)
40 mm meter, under 12 m | $4,907.00 |
40 mm per metre rate more than 12 m up to 25 m | $159.00 |
50 mm meter, under 12 m | $6,376.00 |
50 mm per metre rate more than 12 m up to 25 m | $203.00 |
Other alterations to existing water meter / connection
Disconnect up to 50 mm water connection**^ | $739.00 |
Disconnection of water connection over 50mm | Estimated cost to deliver service |
Rotate 20mm/25mm water meter up to 180 degrees** | $208.00 |
Rotation 40mm water meter up to 180 degrees ** | $845.00 |
Fire connection requirements
Fire Connections / Disconnections / Isolation valves | Estimated cost to deliver service |
Sewerage connection
Installation of connection
100 mm up to 12 m**# | $5,082.00 |
100 mm per metre rate more than 12 m up to 30 m**# | $299.00 |
100 mm Spur Connection **# | $2,885.00 |
100 mm “Y” Connection **# (Connection Fee + Spur Connection Fee) up to 12 m | $7,967.00 |
150 mm up to 12 m **# | $5,944.00 |
150 mm per metre rate more than 12 m up to 30 m | $334.00 |
Larger than 150 mm (including spur connection) | Estimated cost to deliver service |
Disconnection charge
Disconnect - 100/150 mm**# | $1,198.00 |
Disconnect larger than 150 mm sewerage connection | Estimated cost to deliver service |
Sewerage pre-laid application fee
Sewerage pre-laid activation fee 100/150 mm * | $53.50 |
Sewerage pre-laid activation fee larger than 150 mm | Estimated cost to deliver service |
* GST applies to the Wastewater application fee only.
Sewerage relocations
Insert inspection point 100mm and 150mm | Estimated cost to deliver service |
Relocation 100mm (Connection fee + Disconnection fee) up to 12 metres **# | $6,280.00 |
100mm per metre rate more than 12 m up to 30 m**# | $298.00 |
Relocation 150mm (Connection fee + Disconnection fee)** | $7,142.00 |
150mm per metre rate more than 12m up to 30 m **# | $334.00 |
Metered hydrant
Metered hydrant application fee* | $231.00 |
Metered hydrant deposit – 25 mm | $520.00 |
Metered hydrant deposit – 50 mm | $675.00 |
Hire of portable hydrant – for each period of 3 months or part | $120.00 per quarter |
Charge for additional administrative cost in relation to breach of terms and conditions of hire of hydrant | $178.00 |
* GST has been applied to these charges
SA Water construction: water supply and sewerage
Design and administration charge – non-standard connections | $318.00 |
Design and administration charge - extensions | $1,000.00 |
Miscellaneous
Service rent | $274.40 per annum |
Standard water flow test - fire plug | $159.00 |
Additional fire plug – water flow test – same day, same site | $29.25 |
Network analysis and fire plug flow test - first test | $522.00 |
Network analysis | $462.00 |
Hourly service fee | $59.50 per hour |
Clip and meter lock fee - large | $37.50 |
Augmentation charges
Augmentation charges also apply in designated areas throughout the state.
Notes
GST - Where GST applies, the fee is stated inclusive of GST
** Charge for standard connections only, refer to connections policy for non-standard connections. All 50mm and 40mm recycled water connection fees are estimated.
*** Relocate 32 mm - 50 mm not available, Disconnection Fee + Metered Connection Fee apply.
# All sewer connections provided are subject to SA Water approval and SA Water design standards
^ Disconnections on Department of Planning Transport and Infrastructure roads are considered non-standard and may incur additional costs
Smart meter pricing
We offer a range of smart meters with different technology features.
To access the benefits of a smart meter, you will need to pay an installation fee and then an annual fee each year (you can opt out at any time). We offer a range of different smart meters and provide a personalised quote based on your needs, property and location. Smart meter installations typically range from $550 to $1250*.
All smart meters have an annual fee of $111.00 (for standard smart meters).
Major faults
Polkinghorns Rd
Arthurton
- 18/06/2020
Water Supply On
- 18/06/2020 03:05 PM - We are attending to an incident in Arthurton with no interruption to the water supply. The safety of our crews and customers comes first, and we always aim to minimise inconvenience by restoring services as quickly as we can. Reference Number WO: 07505663.
- See all major faults
Scheduled works
Spruance Rd
Elizabeth East
- 11/06/2021
Temporary Supply Interruption
- Estimated start time and water supply off: 15/06/2021 09:00 AM
Estimated restore time and water supply back on: 15/06/2021 04:00 PM
We’re improving your services and undertaking maintenance work in Elizabeth East. Sometimes our crews need to temporarily interrupt the water supply to our customers and/or manage traffic while they are working. Temporary traffic management may remain in place until reinstatement of the impacted road is complete. We always aim to minimise inconvenience by restoring services as safely and quickly as we can. - See all scheduled works
