Leak analysis and water use profiling service

Leak analysis and water use profiling service

If you're a business customer, you can get help understanding your water use. Our Business Relations team will help you find the best ways to improve water efficiency, and find hidden leaks.

Improving your water efficiency can potentially reduce your costs. In some cases, this service has helped to identify water leaks that cost in excess of $60,000 per year.

What does this service include?

The service can be tailored to include:

  • a site walk-through.
  • installation of data loggers on your water meters to track water use for four to six weeks.
  • analysis of the collected data.
  • quantification of potential leaks.
  • a written report.
  • a copy of the raw data.

How will SA Water's leak analysis and water profiling service help me?

SA Water's team are specialists in analysing water use. Our team can help you:

  • identify leaks.
  • identify water theft.
  • identify potential equipment failures.
  • identify instances of equipment being left running.
  • profile water use, to work out how, when and where water is used.

The service is tailored for you

While a typical service includes most of the below, you can tailor the service to suit your needs. If, for example, you already have smart meters installed, you may just want us to work with you to analyse that data.

Elements of the service you can choose to include:

  • initial on-site walk-through.
  • analysis and quantification of potential leaks.
  • profile of water use.
  • copy of raw logging data.
  • analysis of real time water use data.
  • written report.
  • review of historical water use.

What does the service cost?

The cost varies depending on how you want to tailor your package. Costs are calculated based on an hourly rate of $95.

As a guide, a typical leak analysis for a simple business site may cost between $300 and $600. That generally includes a site walk-through, data capture for up to four weeks, data analysis, a written report and a copy of the raw data.

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  • 15/12/2019
  • Water Supply On
  • 15/12/2019 05:15 PM - We are attending to an incident in Glenelg East with no interruption to the water supply. The safety of our crews and customers comes first, and we always aim to minimise inconvenience by restoring services as quickly as we can. Reference Number WO: 07254795.
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  • 15/12/2019
  • Temporary Supply Interruption
  • Estimated start time and water supply off: 17/12/2019 09:00 AM
    Estimated restore time and water supply back on: 17/12/2019 06:00 PM

    We’re improving your services and undertaking maintenance work in Toorak Gardens. Sometimes our crews need to temporarily interrupt the water supply to our customers and/or manage traffic while they are working. Temporary traffic management may remain in place until reinstatement of the impacted road is complete. We always aim to minimise inconvenience by restoring services as safely and quickly as we can.


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