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To report an urgent fault please use the chat option to below, and on the ‘Contact Us’ page to instant message with one of our team.

Third party alterations

Third party alterations

Please direct all enquiries and requests for third party alterations to  sawateralterations@sawater.com.au

Request for alterations must include the following information:

  • Contact name (including Organisation, phone number and email)
  • Scope of works including clear identification of each clash with SA Water infrastructure and alterations required (e.g. levels of top and underside of stormwater pipe etc)
  • Drawings should be submitted as a DWG file where able. Please bind CAD/DWG files to enable full view and functionality.
  • Proposed delivery dates for works (earliest possible notification)

  • Major faults

  • Underway

  • Lower North East Rd
  • Highbury
  • 26/03/2020
  • Water Supply On
  • 27/03/2020 01:07 AM - We are attending to an incident in Highbury with no interruption to the water supply. The safety of our crews and customers comes first, and we always aim to minimise inconvenience by restoring services as quickly as we can. Reference Number WO: 07373348.
  • See all major faults

  • Scheduled works

  • Underway
  • Ashbrook Av
  • Payneham
  • 02/04/2020
  • Temporary Supply Interruption
  • Estimated start time and water supply off: 03/04/2020 09:00 AM
    Estimated restore time and water supply back on: 03/04/2020 06:00 PM

    We’re improving your services and undertaking maintenance work in Payneham. Sometimes our crews need to temporarily interrupt the water supply to our customers and/or manage traffic while they are working. Temporary traffic management may remain in place until reinstatement of the impacted road is complete. We always aim to minimise inconvenience by restoring services as safely and quickly as we can.


  • See all scheduled works