Connections Form

Connections Form


This is an application to SA Water for a new connection, an alteration to an existing service or to apply for a new fire service or to disconnect an existing fire service. All supporting documentation is mandatory. If you are having trouble providing your attachments, please contact one of our Connection Officers on 1300 650 951.

Please note: SA Water will not accept applications for connection or disconnection from any party other than the owner of the property or a person authorised by the owner of the property. By submitting this application you acknowledge that you are the owner of the property or are authorised to submit this request on behalf of the owner. SA Water will provide all communications to the party who submits this application. It is the responsibility of that party to communicate with the owner/s or occupier/s of the property.

Terms & Conditions

This application is subject to the terms and conditions contained within SA Water's Standard Customer Contract, and the Connection Policy. The Standard Customer Contract and Connection Policy applies to you, as a customer, from submission of this application.

Standard connection fees are listed in the Fees and Charges Schedule by connection size. If difficult construction exists, (existing services in the construction path, underground water, trees, rock or requirements for traffic management etc.) the connection will be deemed non-standard and you will be required to pay all of the additional construction costs. The cost that you will be required to pay will be set out in a fixed quotation provided in our offer to connect.

We will endeavour to provide a quote for the service requested within 20 working days of receipt of your application.

Where applicable the fee for connection to an existing wastewater point will be included in your quote. If it is determined your service will be subject to the Special Characteristics Schedule, you will be notified of additional conditions that will apply.

We will issue you with an approval letter and a tax invoice if your application has been approved. The approval letter will provide you with your service requirements along with your quote on your tax invoice. The tax invoice is valid for 60 calendar days from the date of issue. The tax invoice will only be issued once all requirements have been met.

The information you provide in this form is subect to SA Water's Privacy Policy.

I understand and wish to proceed


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Connection Application

Please note: A Fire Service Application must be requested separately from other service types.


or


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Select the type of Fire Service Connection*

A fire service connection is a water connection for the sole purpose of fire-fighting.

The fire service connection application process follows the same process for water and sewerage connections.

SA Water does not accept liability for flow rates and water pressure that do not meet the minimum requirement of the South Australian Metropolitan Fire Service or the Country Fire Service. SA Water is not obliged to design, construct or maintain its water supply network for fire-fighting purposes. SA Water complies with any requirement or scheme established under section 98 of the Water Industry Act 2012.


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Application Details (Waste - Disconnection)

We do not require any additional information for this request. Please click continue to progress with your application.

Disclaimer

SA Water will not disconnect a property where it is known to, or suspected by, SA Water that there is a person or persons living lawfully ro unlawfully on the premises. Disconnection of services ceases water and/or sewer services to your property, if your property still abuts a water and/or sewer main the relevant supply charge and/or rates on property value will still be payable to you.

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Application Details (Waste - Connect to Existing)

We do not require any additional information for this request. Please click continue to progress with your application.

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Application Details (Water - New Connection)

What meter size do you require?*

20 mm: Single Residential Lot

25 mm: 1-4 dwellings in community title, or a industrial/commercial lot to support hose reels, or otherwise with building plan/hydraulic water plan supplied for assessment.

40 mm: 1-12 dwellings in community title, or otherwise with building plan/hydraulic water plan supplied for assessment.

50 mm: Building plan/hydraulic water plan supplied for assessment.

Over 50 mm: Building plan/hydraulic water plan supplied for assessment.

Please note: if selecting a connection 40mm or above for residential, you may be contacted by a Connections Office for further information.
meters
From the following boundary?*
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Application Details (Water - Alter Existing Connection)

My meter needs to be (Please choose all that apply)
Raising/Lowering a meter will be positioned 100mm off the ground
And/Or
mm
And/Or
And/Or
meter(s)
 Moving the meter over 4 meters will incur additional charges
From current location
And/Or
Change size to
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Application Details (Water - Fit Water Meter &/or Connect to Existing Pre-Laid Pipework)

What new meter size do you require?*

20 mm: Single Residential Lot

25 mm: 1-4 dwellings in community title, or a industrial/commercial lot to support hose reels, or otherwise with building plan/hydraulic water plan supplied for assessment.

40 mm: 1-12 dwellings in community title, or otherwise with building plan/hydraulic water plan supplied for assessment.

50 mm: Building plan/hydraulic water plan supplied for assessment.

Over 50 mm: Building plan/hydraulic water plan supplied for assessment.

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Application Details (Water - Fit Water Meter & Alter Pre-Laid Pipework)

What new meter size do you require?*

20 mm: Single Residential Lot

25 mm: 1-4 dwellings in community title, or a industrial/commercial lot to support hose reels, or otherwise with building plan/hydraulic water plan supplied for assessment.

40 mm: 1-12 dwellings in community title, or otherwise with building plan/hydraulic water plan supplied for assessment.

50 mm: Building plan/hydraulic water plan supplied for assessment.

Over 50 mm: Building plan/hydraulic water plan supplied for assessment.

My existing pipework needs to be (Please choose all that apply)
Raising/Lowering a meter will be positioned 100mm off the ground
And/Or
mm
And/Or
And/Or
meter(s)
 Moving the meter over 4 meters will incur additional charges
From current location
Continue
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Application Details (Water - Disconnection)

Please note SA Water will remove all water and/or sewer infrastructure for permanent disconnection requests.
Permanent disconnections are subject to additional Terms and Conditions and Fees apply for reconnection.
Please note temporary water meter removal can be arranged for customers building or redeveloping land. SA Water will remove your water meter for a period of 60 calendar days. Please note fees apply for this service.

Disclaimer

SA Water will not disconnect a property where it is known to, or suspected by, SA Water that there is a person or persons living lawfully or unlawfully on the premises. Disconnection of services ceases water and/or sewer services to your property, if your property still abuts a water and/or sewer main the relevant supply charge and/or rates on property value will still be payable to you.


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Application Details (Recycled - New Connection)

What meter size do you require?*

20 mm: Single Residential Lot

25 mm: 1-4 dwellings in community title, or a industrial/commercial lot to support hose reels, or otherwise with building plan/hydraulic water plan supplied for assessment.

40 mm: 1-12 dwellings in community title, or otherwise with building plan/hydraulic water plan supplied for assessment.

50 mm: Building plan/hydraulic water plan supplied for assessment.

Over 50 mm: Building plan/hydraulic water plan supplied for assessment.

meters
From the following boundary?*
Continue
< Back

Application Details (Recycled - Alter Existing Connection)

My meter needs to be (Please choose all that apply)
Raising/Lowering a meter will be positioned 100mm off the ground
And/Or
mm
And/Or
And/Or
meter(s)
 Moving the meter over 4 meters will incur additional charges
From current location
And/Or
Change size to
Continue
< Back

Application Details (Recycled - Fit Water Meter &/or Connect to Existing Pre-Laid Pipework)

What new meter size do you require?*

20 mm: Single Residential Lot

25 mm: 1-4 dwellings in community title, or a industrial/commercial lot to support hose reels, or otherwise with building plan/hydraulic water plan supplied for assessment.

40 mm: 1-12 dwellings in community title, or otherwise with building plan/hydraulic water plan supplied for assessment.

50 mm: Building plan/hydraulic water plan supplied for assessment.

Over 50 mm: Building plan/hydraulic water plan supplied for assessment.

Continue
< Back

Application Details (Recycled - Fit Water Meter & Alter Pre-Laid Pipework)

What new meter size do you require?*

20 mm: Single Residential Lot

25 mm: 1-4 dwellings in community title, or a industrial/commercial lot to support hose reels, or otherwise with building plan/hydraulic water plan supplied for assessment.

40 mm: 1-12 dwellings in community title, or otherwise with building plan/hydraulic water plan supplied for assessment.

50 mm: Building plan/hydraulic water plan supplied for assessment.

Over 50 mm: Building plan/hydraulic water plan supplied for assessment.

My existing pipework needs to be (Please choose all that apply)
Raising/Lowering a meter will be positioned 100mm off the ground
And/Or
mm
And/Or
And/Or
meter(s)
 Moving the meter over 4 meters will incur additional charges
From current location
Continue
< Back

Application Details (Recycled - Disconnection)

Please note SA Water will remove all water and/or sewer infrastructure for permanent disconnection requests.
Permanent disconnections are subject to additional Terms and Conditions and Fees apply for reconnection.
Please note temporary water meter removal can be arranged for customers building or redeveloping land. SA Water will remove your water meter for a period of 60 calendar days. Please note fees apply for this service.

Disclaimer

SA Water will not disconnect a property where it is known to, or suspected by, SA Water that there is a person or persons living lawfully or unlawfully on the premises. Disconnection of services ceases water and/or sewer services to your property, if your property still abuts a water and/or sewer main the relevant supply charge and/or rates on property value will still be payable to you.


Continue
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Application Details (Waste - New Connection)

What meter size do you require?*

100 mm: single residential lot, or 1-6 dwellings in community title (subject to drain layout plan showing fixtures)

150 mm: more than 6 dwellings in community title (subject to drain layout plan showing fixtures)

Over 150 mm: subject to drain layout plan showing fixtures

Please note: if selecting a connection 150mm or above for residential, you may be contacted by a Connections Office for further information.
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Application Details (Waste - Alter Existing Connection)

meters

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Application Details (Fire Service - New Connection)

Please note: you may be contacted by a Connections Officer for further information regarding your application.
Have you conducted a Flow Test and Network Analysis in the last 12 months?*

File formats: jpg, png, gif, tiff, pdf, doc, docx.

File formats: jpg, png, gif, tiff, pdf, doc, docx.

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We're Sorry

This form requires a Flow Test and Network Analysis to have been completed within the last 12 months. You have indicated that this is not the case.

To complete this form these tests need to be conducted. Please complete the following forms:

Once you receive the results for these tests, you can continue with your Fire Service Application.

What fire connection size do you require?*
meters

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What is the purpose of the connection?*
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Are in-line pumps proposed?*

File formats: jpg, png, gif, tiff, pdf, doc, docx.

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An internal fire service reticulation plan must be provided with your application.

File formats: jpg, png, gif, tiff, pdf, doc, docx.

Please indicate Street frontage, location of connection with measurement from the side boundary and names of all relevant cross streets, if the site is a corner lot.

File formats: jpg, png, gif, tiff, pdf, doc, docx.

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Application Details (Fire Service - Disconnection)

Please attach a plan that clearly shows the fire connection to be disconnected.

File formats: jpg, png, gif, tiff, pdf, doc, docx.

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Document Upload(s)

Please provide a detailed site plan to assist us with your application

Please indicate Street frontage, location of connection with measurement from the side boundary and names of all relevant cross streets, if the site is a corner lot.

File formats: jpg, png, gif, tiff, pdf, doc, docx.

Purpose of application (attach letter if required)
File formats: jpg, png, gif, tiff, pdf, doc, docx.

Is your property a part of a Community Title?*

File formats: jpg, png, gif, tiff, pdf, doc, docx.

Please advise us of any possible site obstructions, such as large trees, electricity or gas boxes, stobie poles, site toilets, rubble, brick letterbox etc.

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Property Details

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Property Details

What is your relationship to the property?
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Your Company Details
Your Client's Details
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Contact Details

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  • Major faults

  • Reported

  • Abelia Av
  • Para Vista
  • 16/12/2019
  • Water Supply Interrupted
  • Last Updated: 16/12/2019 08:16 PM - We are on site in Para Vista and the nearby water supply may be unavailable until 16/12/2019 08:35 PM. Sometimes our crews need to temporarily interrupt the water supply to our customers and/or manage traffic while they are working. We always aim to minimise inconvenience by restoring supply as safely and quickly as we can. Reference Number WO: 07255177.
  • See all major faults

  • Scheduled works

  • Underway
  • Sprod Av
  • Toorak Gardens
  • 16/12/2019
  • Temporary Supply Interruption
  • Estimated start time and water supply off: 17/12/2019 09:00 AM
    Estimated restore time and water supply back on: 17/12/2019 06:00 PM

    We’re improving your services and undertaking maintenance work in Toorak Gardens. Sometimes our crews need to temporarily interrupt the water supply to our customers and/or manage traffic while they are working. Temporary traffic management may remain in place until reinstatement of the impacted road is complete. We always aim to minimise inconvenience by restoring services as safely and quickly as we can.


  • See all scheduled works