Leakage Allowance Application

Leakage Allowance Application

Before you begin

Are you eligible for leakage allowance?

The leak must be:

  • Concealed or reasonably undetectable
  • Repaired within six weeks of the detection or a high water use notice issued
  • Repaired or replaced with authorised materials

Other Conditions:

  • Only one allowance is allowed in a 5 year period for occupied properties in the same ownership
  • Only one claim per ownership is allowed for vacant land or infrequently occupied properties
  • Allowances will be based on 50% of deemed water wasted and capped at 600KL
  • Applications from Strata or Community Titles must come from the secretary or group representative

What you will need to complete this application:

  • Your SA Water account number
  • A current meter reading
  • Your meter number
  • Written details of repair work undertaken and materials used or a receipt for materials used in the repair.

I understand and wish to proceed

  • Major faults

  • Underway

  • Polkinghorns Rd
  • Arthurton
  • 18/06/2020
  • Water Supply On
  • 18/06/2020 03:05 PM - We are attending to an incident in Arthurton with no interruption to the water supply. The safety of our crews and customers comes first, and we always aim to minimise inconvenience by restoring services as quickly as we can. Reference Number WO: 07505663.
  • See all major faults

  • Scheduled works

  • Underway
  • Spruance Rd
  • Elizabeth East
  • 11/06/2021
  • Temporary Supply Interruption
  • Estimated start time and water supply off: 15/06/2021 09:00 AM
    Estimated restore time and water supply back on: 15/06/2021 04:00 PM

    We’re improving your services and undertaking maintenance work in Elizabeth East. Sometimes our crews need to temporarily interrupt the water supply to our customers and/or manage traffic while they are working. Temporary traffic management may remain in place until reinstatement of the impacted road is complete. We always aim to minimise inconvenience by restoring services as safely and quickly as we can.

  • See all scheduled works