Repairing the water network
Repairing the water network
Sometimes when we're repairing or replacing our pipes, we need to let water out of a valve or hydrant further down the network. This helps relieve pressure on the area of water main we're working on and minimises the chance of a rupture occurring nearby. We try to limit the impacts of this work by only letting out as much water as needed.
To find out where repairs or planned upgrades within our water main network are taking place across South Australia, visit our works and faults map.
If you see a fault in our network, please call our 24/7 fault report line on 1300 883 121 or report it online.
Causes of water main breaks
How we support you during repairs
South Australia’s water main breaks
Number of water main breaks and leaks each month
Figures cited may change due to end of month variations and alterations to reporting processes.
How often water mains break across Australia
Water main leaks and breaks are not unique to South Australia.
The Bureau of Meteorology’s (BOM) National Performance Report 2019-20: urban water utilities confirms the rate of water main leaks and breaks within our network is among the lowest in Australia, despite having one of the longest networks in the country.
This independent report shows our customers experienced 13.5 water main breaks per 100 kilometres of main in 2018-19, far lower than the national average of 22.3 for comparable water utilities (utilities with 100,000 plus customers).
Bureau of Meteorology’s (BOM) National Performance Report 2019-20: urban water utilities – water main breaks per 100 kilometres of main for major water utilities
Major Australian water utility
% change from 2018-19
Logan City Council
City of Gold Coast (QLD)
Water Corporation (WA)
Central Coast Council (NSW)
SA Water (SA)
Icon Water (ACT)
Barwon Water (VIC)
Hunter Water (NSW)
Sydney Water (NSW)
Urban Utilities (QLD)
South East Water (VIC)
City West Water (VIC)
Yarra Valley Water (VIC)
Dial before you dig – it’s important!
Water Supply On
- 18/06/2020 03:05 PM - We are attending to an incident in Arthurton with no interruption to the water supply. The safety of our crews and customers comes first, and we always aim to minimise inconvenience by restoring services as quickly as we can. Reference Number WO: 07505663.
- See all major faults
Temporary Supply Interruption
- Estimated start time and water supply off: 21/05/2021 09:00 AM
Estimated restore time and water supply back on: 21/05/2021 06:00 PM
We’re improving your services and undertaking maintenance work in Hope Valley. Sometimes our crews need to temporarily interrupt the water supply to our customers and/or manage traffic while they are working. Temporary traffic management may remain in place until reinstatement of the impacted road is complete. We always aim to minimise inconvenience by restoring services as safely and quickly as we can.
- See all scheduled works